Product Registration
Register your installation
Registering puts your coverage and your as-built specification on file with the shop that fabricated it, so if you ever call about a finish, a hinge or a motor, we already know exactly what you have.
Registration Steps
Have your invoice or order number handy
Step 1
Find your paperwork
Your invoice or order ID, and roughly when the installation went in.
Step 3
Share the details
The installation address and what we built for you: gate, fence, railing or pergola.
Done
You are on file
We confirm your registration in writing.
Already have a problem rather than a registration? Go straight to Service & Support. You do not need to register first to get a technician.
Why bother
It is the difference between a service call and a search
We know what you have
Series, infill, finish, hardware and motor, tied to your address. A technician arrives with the right part instead of the right guess.
Coverage is on file
Registration is what qualifies an installation for our extended support plans, so eligibility is not a conversation about invoices later.
Repairs match the original
Powder coat is mixed to a spec. Having yours on record means a repair or an added section is the same colour as what is already standing.